Read Carefully
At Jacks Glam Shop, customer satisfaction is our top priority. We carefully inspect every product before shipping to ensure the highest quality. However, if you face any issues, please review our policy below.
✔ Returns
- Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
- Customers must notify us within 24 hours of receiving the product with clear photos or videos as proof.
- Products must be unused, unworn, and in original packaging.
✖ Non-Returnable Items
- Products damaged due to customer misuse.
- Color variation caused by lighting or screen resolution.
- Change of mind after delivery.
💰 Refunds
- Once the return is approved, refunds will be processed within 7–10 working days.
- Refunds will be issued via the original payment method or adjusted with the next order, depending on the situation.
- Shipping charges are non-refundable.
🚚 Return Shipping
- If the issue is from our side, return shipping costs will be covered by Jacks Glam Shop.
- Otherwise, customers may be responsible for return shipping costs.
For any concerns, please contact us—we are open 24/7 to assist you.
Jacks Glam Shop — trust, transparency, and timeless elegance.
Need help?
Contact us at jacksglamshop.com@gmail.com for questions related to refunds and returns.
